Vozkan
Support

How can we help?

We answer Monday to Friday, Mexico City hours, usually the same business day.

§ 01 Frequently asked
  • I can't sign in from the web

    Check it's the same email you registered with. If you used Sign in with Apple and never set a password, use “I forgot my password” to create one.

  • I signed in but I don't see anything

    If the app was just installed or you haven't entered anything, the sections come up empty. It may also need to sync.

  • Can I enter data from the web?

    No, and that's on purpose. The web is for consulting; entry lives in the app.

  • Can anyone else see my data?

    Only whoever you authorize inside the app. Permissions are enforced by the server.

  • I want to delete my account

    From the app, in settings. You can also request it by email and we process it within 30 calendar days.

  • I found a bug

    Send it by email with the app version, the device model and what you were doing.